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Frequently Asked Questions
Show all answers
How can I transfer my license to another drive?
May I use one license for several drives?
Do I need Administrator's rights?
I deleted Lockngo.exe from locked disk. How do I unlock it?
I deleted Lockngo.app from locked disk on MAC OS. How do I unlock it?
I get an error message during the activation of full version (Error code: 200)
I have an old version of Lockngo Mac/Hybrid. After upgrade to Mac Lion Lockngo.app has disappeared from my portable drive.
I lost my password. How can I unlock my disk?
Can I use Lockngo with an SD card?
How can I change password in Lockngo Pro?
Is there limitation for the capacity of supported portable drives?
Does Lockngo supports Mac OS Extended file system?
How can I disable auto-lock feature?
Does Lockngo support Firewire / Thunderbolt drives?
Can I protect my Internal drives?
Does the drive have to be 'empty' to start using your product, or can you protect a Drive that already has data on it?
I use some software to backup files to my removable drive. Can I protect such drive by Lockngo?
I get error 361 on Mac.
How can I check that my full version downloaded correctly and not damaged?
How can I get an invoice for my purchase?
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