spacer home international search home2
spacer
lock and go

Frequently Asked Questions
Show all answers

question - how to ... How can I transfer my license to another drive?
question - how to ... I don't have PayPal account. How can I pay by credit card?
question - how to ... May I use one license for several drives?
question - how to ... Do I need Administrator's rights?
question - how to ... I deleted Lockngo.exe from locked disk. How do I unlock it?
question - how to ... I deleted Lockngo.app from locked disk on MAC OS. How do I unlock it?
question - how to ... I get an error message during the activation of full version (Error code: 200)
question - how to ... I have an old version of Lockngo Mac/Hybrid. After upgrade to Mac Lion Lockngo.app has disappeared from my portable drive.
question - how to ... I lost my password. How can I unlock my disk?
question - how to ... Can I use Lockngo with an SD card?
question - how to ... How can I change password in Lockngo Pro?
question - how to ... Is there limitation for the capacity of supported portable drives?
question - how to ... Does Lockngo supports Mac OS Extended file system?
question - how to ... How can I disable auto-lock feature?
question - how to ... Does Lockngo support Firewire / Thunderbolt drives?
question - how to ... Can I protect my Internal drives?
question - how to ... Does the drive have to be 'empty' to start using your product, or can you protect a Drive that already has data on it?
question - how to ... I use some software to backup files to my removable drive. Can I protect such drive by Lockngo?
question - how to ... I get error 361 on Mac.
question - how to ... How can I check that my full version downloaded correctly and not damaged?
question - how to ... How can I get an invoice for my purchase?
question - how to ... I got a message about error code 631-640. What does this mean?
question - how to ... I get "error 329" message. What does this mean?
question - how to ... I get "error 403" message. What does this mean?
question - how to ... I get "error 401" message. What should I do?
question - how to ... I lost my activation codes and download instructions. Can you resend it?
question - how to ... Cannot open application in OS X Mountain Lion
question - how to ... How can I edit properties in Lockngo Pro?
question - how to ... How can I edit properties in Lockngo Mac?
question - how to ... I cannot save preferences on Windows. What should I do?